FAQs
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What types of businesses does Selective Cleaners serve?
We provide services to a wide range of commercial clients including automotive shops, entertainment venues, hospitals, restaurants, hotels, and industrial facilities. Each industry has unique fabric-care requirements, and our processes are tailored to meet their hygiene, safety, and presentation standards.
How often can we schedule pickups and deliveries?
We offer flexible pickup and delivery schedules to match your operational needs — from daily for hospitals and hotels, to weekly or bi-weekly for automotive and industrial clients. Emergency or same-day service can also be arranged when unexpected demand arises.
Do you use eco-friendly detergents and sustainable cleaning methods?
Yes. Sustainability is central to our operations. We use biodegradable detergents, water-efficient wash systems, and heat-recovery dryers that minimize environmental impact. Our facilities are equipped with advanced wastewater filtration and energy-efficient equipment to ensure responsible operations.
How do you ensure garments and linens are hygienically clean?
Our commercial laundry follows strict sanitization protocols, including thermal disinfection cycles and medical-grade detergents validated to remove bacteria and contaminants. Clean and soiled textiles are processed in separate zones to prevent cross-contamination, and every load is inspected before packaging and delivery.
Can you handle customized uniforms or branded garments?
Absolutely. We specialize in custom uniform programs — from design and color matching to embroidery and logo placement. Whether you’re outfitting a hotel front desk, a restaurant team, or a manufacturing floor, we ensure your uniforms reflect your brand identity while maintaining durability and comfort.
What’s included in your uniform rental program?
Our rental program covers garment supply, professional laundering, weekly pickup and delivery, repairs, replacements, and tracking. You’ll always have clean, ready-to-wear uniforms available without managing inventory, purchasing, or storage yourself.
How do you track and manage individual garments?
Each uniform or linen item is tagged with RFID or barcode identification, allowing us to monitor its entire lifecycle — from pickup to cleaning, quality inspection, and delivery. This ensures accountability, minimizes loss, and provides detailed reporting for clients who require audit trails or usage logs.
What happens if a garment is damaged or lost?
We have strict quality and accountability procedures. Any damaged item is documented, repaired where possible, or replaced at no cost if it falls within service responsibility. Our garment tracking system minimizes loss and allows quick resolution of discrepancies.
Can you accommodate special requests or urgent turnarounds?
Yes. Our logistics and operations teams are available to support special events, peak seasons, or urgent restocks. For example, stadiums after major games or restaurants during holiday weeks — we can expedite service with 24-hour or overnight processing when needed.
How can new clients get started with Selective Cleaners?
Simply request a consultation through our website or contact our customer service team. We’ll conduct a site assessment, determine your volume and textile requirements, and build a customized service plan — including pickup schedules, pricing, and garment options — to fit your exact operational needs.
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